Fraudsters steal $15000 from Bay Area man's EDD card, Bank of America says 'no error occurred' - KGO-TV
COTATI, Calif. (KGO) -- It was a big problem during the COVID-19 pandemic. Unemployed workers received their Employment Development Department benefits on Bank of America debit cards -- but they were targets of fraudsters who drained millions of dollars from workers' accounts. Many could not get reimbursed. This year, BofA was fined $225 million for automatically denying their claims. The problem seemed to go away. But now, a North Bay man says thieves drained his EDD debit account, too. Banks are required by law to investigate every claim of fraud on a customer's account. Bank regulators ruled that Bank of America instead used fraud filters to automatically deny claims during the pandemic. BofA says it stopped that practice -- but this viewer says someone hijacked his EDD account, took thousands of dollars -- and the bank shut down his claim. Alfredo Mancilla of Cotati was recovering from surgery when it happened. "It was a shock to me to find out close to $15,000 was ta...